Validex General Terms and Conditions
You (“Customer”) have elected to subscribe to or procure one or more Ecolab Digital Programs, as
defined below,
from Ecolab Inc. or one or more of its affiliates (“Ecolab”). These General Terms and Conditions
(the
“General T&C”) form a part of any Agreement you executed between Customer and Ecolab or its
affiliate (the
“Agreement”) by logging in to the Validex Program (“Program”) or by acknowledging acceptance of
these
General T&C electronically or otherwise. Your access and use of the Program is your
agreement to
be bound by these General T&C. You represent and warrant that you have the right, authority
and
capacity to accept and agree to these General T&C. Capitalized terms used herein, without
definition, shall
have the same meanings as provided in the Agreement. Ecolab may update these General T&C
from time to time.
Ecolab may make modifications to any Program in its discretion, provided that such
modifications, if made during
the term of an Agreement, do not materially adversely affect the features or functionality of
Program.These
General T&C apply solely to Program and to no other product or services between Ecolab and
Customer. If
Ecolab and Customer are parties to a prior agreement and terms and conditions contained in these
General T&C
are contrary to the terms contained in such prior agreement and the terms of such prior
agreement apply to the
matters set forth in these General T&C, the contrary terms contained in these General T&C
will not
apply.
- Definitions. Capitalized terms shall have the definition set forth herein including:
- “Customer Data” means any and all data, information and/or materials provided or
made available by
or on behalf of Customer to Ecolab for use in connection with Program or otherwise
relating to the
Agreement.
- “Derived Data” means (i) Customer Data that has been processed, anonymized,
aggregated and/or
manipulated by or on behalf of Ecolab to such a degree that it cannot be identified
by visual
inspection as originating directly from Customer Data and cannot be
reverse-engineered such that it
can be so identified; and (ii) any general information or insight that is derived by
or on behalf of
Ecolab in connection with the Program or the Agreement.
- “Documentation” means all documentation and other materials related to the Software,
including user
manuals, help files and any other instructions, specifications, documents, and
materials that
describe the functionality, installation, testing, operation, use, maintenance,
support, technical
features, or requirements of the Software.
- “Program” or “Digital Program” means the program service offering identified in the
Agreement which
are provided in Software, Documentation, Products and/or Services.
- “Intellectual Property Rights” means any and all intellectual property or
proprietary rights
throughout the world, including, without limitation, all: (i) patent rights
(including patent
applications and disclosures); (ii) registered and unregistered copyrights
(including rights in
software, including in source code and object code); (iii) registered and
unregistered trademark and
tradename rights; and (iv) trade secret rights.
- “Intended Purposes” mean only the purposes of the Software, Products or Services as
described in any
Documentation or the Agreement.
- “Licensed Locations” means the Customer’s licensed locations as identified in the
Agreement.
- “Personal Data” means data that may qualify as personal data or personally
identifiable information
within the meaning of privacy laws applicable to Customer and/or to Ecolab entities
during the term
of the Agreement including, but not limited to, the definitions in the Data
Processing Agreement.
- “Software” means the software program(s) of Ecolab, and any updates, upgrades,
enhancements,
releases, improvements, and any other adaptations or modifications made to such
software programs
that are delivered by Ecolab to Customer as more fully described in Documentation
and the Agreement. Ecolab
is not obligated to update, upgrade, enhance or improve Software.
- Program License; Confidentiality and Customer Data License.
- Program License. Subject to the terms and conditions of the Agreement, Ecolab grants
Customer a non-exclusive, limited, nontransferable, non-assignable,
non-sublicensable, revocable
license during the Term to access and use the Software, Documentation, Products
and/or Services
solely for Customer’s internal business purposes at the Licensed Locations and for
the Intended
Purposes.
- Reservation of Rights; Restrictions. Ecolab reserves all rights not specifically
granted
to Customer under the Agreement. Customer shall not and shall not permit any other
person
(other than its affiliates identified in the Agreement) to: (i) use any Software,
Documentation,
Product or Service for any purpose other than the Intended Purposes or in any way
beyond the scope
of the license set forth in the Agreement; (ii) copy or distribute any Software,
Documentation,
Product or Service without Ecolab’s prior written approval; (iii) modify, adapt,
alter (except for
any such modification, adaptation and/or alteration of Program reported information
agreed in the
Agreement), disassemble, decompile, decode, translate or convert into human readable
form, or
reverse engineer, all or any part of any Software, Documentation, Product or
Service; (iv) create
any derivative works, improvements, modifications of the Software, Documentation,
Product or Service
or any functionally compatible or competitive software, documentation, products
and/or services; (v)
use, gain access or have any rights to any source code or any object code, nor shall
Customer
attempt to obtain such source code or object code; (vi) remove, delete, alter or
obscure any
copyright or other Intellectual Property Rights notices on any Software,
Documentation, Product or
Service, or any label or storage media thereof; (vii) use the Software,
Documentation, Products or
Services in the operation of a service bureau, timesharing or hosting purposes or
otherwise use the
Software, Documentation, Products or Services for the benefit of third parties;
(viii) disclose
information or analysis (including without limitation benchmarks) regarding the
quality or
performance of the Software, Documentation, Products or Services; or (ix) use
Software,
Documentation, Products or Services in violation of any United States, Federal or
State, or Foreign,
laws, rules or regulations. Customer shall ensure that Ecolab’s Intellectual
Property Rights notices
are not disabled and remain conspicuously displayed on the screen during the set-up
and start-up
routines of the Software, Products and Services.
- Title/Ownership. Customer acknowledges that, except for the foregoing license, it
has not
and will not acquire any rights, title or interest in or to any of the Software,
Documentation,
Products and/or Services.
- Confidentiality. Customer acknowledges that the non-public aspects of the Software,
Documentation, Products and Services are confidential information of Ecolab, and
Customer will not
disclose such confidential information or any of Customer’s use thereof to any third
party, or use
such confidential information for any purpose not authorized herein.
- Customer Responsibilities. Customer shall have sole responsibility for procuring the
hardware and internet connectivity in order to access the Program as well as for
complying with
Ecolab’s technical requirements to access the Program. Customer will ensure the
security of all
passwords and user-names used by Customer personnel to use any Software,
Documentation, Product
and/or Service. Customer is solely responsible for access control maintenance
(including access
termination) in connection with its use of the Software, Documentation, Product
and/or Service.
Customer will notify Ecolab promptly if Customer becomes aware of, or suspects, any
breach of
security or unauthorized access to or use of the Software, Documentation, Product
and/or Service or
of any account used to access the Software, Documentation, Product and/or Service or
unauthorized
access to passwords or user names. Ecolab is not responsible for the security of the
Customer’s
network, hardware and IT systems, including without limitation, any possible,
suspected or actual
breach of Customer’s physical or IT security defenses and resultant disclosure of
any data of
Customer or its personnel. Customer agrees to indemnify and hold Ecolab and its
affiliates harmless
from any claim, including attorney’s fees and costs related to the foregoing.
- Customer Data License. Ecolab acknowledges and agrees that Customer owns and retains
all
right, title and interest in and to Customer Data. Subject to the terms and
conditions of
the Agreement, Customer grants to Ecolab, and its affiliates, a perpetual,
nonexclusive, worldwide,
royalty-free, transferable, sublicensable license to use, copy, store, process,
manipulate, modify,
change, configure, perform, display and transmit Customer Data as necessary to
provide Program
Software, Products and Services, including any Deliverables, to Customer and to
incorporate Customer
Data into aggregated and anonymized data sets including, without limitation, for the
purpose of
improving the Software, Documentation, Products and Services of Ecolab and its
Affiliates and for
creating Derived Data. Customer grants to Ecolab an irrevocable, non-exclusive,
worldwide, royalty-free, transferable, sublicensable, perpetual permission to
aggregate Customer
Data with customer or other data from others and to use in any way, de-identified
Customer Data and
aggregated Customer Data including, without limitation, to create Derived Data.
Customer
represents and warrants that Customer owns and/or has all necessary rights in the
Customer Data to
grant Ecolab this Customer Data license.
- Ownership and Use.
- Without limiting Section 2 above, Ecolab may (i) compile statistical and other
information related
to the performance, operation and use of the Software, Documentation, Products,
Services and
Customer Data, and (ii) use data from the Software, Documentation, Products,
Services and Customer
Data in aggregated form for security and operations management, to create
statistical analyses, for
research and development purposes and to incorporate Customer Data into aggregated
and anonymized
data sets for the purpose of improving and commercializing products, software,
technology and
services of Ecolab (clauses (i) and (ii) are collectively referred to as “Service
Analyses”). Ecolab
retains all rights to such Service Analyses and will take reasonable steps not to
incorporate
Customer Data in a form that could serve to identify Customer. Customer acknowledges
and agrees
that Ecolab owns and retains all right, title and interest in and to Derived Data.
- Customer is solely responsible for ensuring that Customer Data does not infringe on
any intellectual
property right, violate any applicable laws or the terms of any agreement,
including, without
limitation, the Agreement and any associated privacy terms.
- Ecolab may use tools, scripts, software, and utilities (collectively, the “Tools”)
to monitor and
administer the Software, Products and Services and to help resolve Customer’s
service requests. Information
collected by the Tools may also be used to assist in managing Ecolab product and
service portfolio,
to help Ecolab address deficiencies in its product and service offerings, and for
license and
Program Software, Products and Services management.
- Ecolab works with other companies that help Ecolab provide products and services,
including
modifications and updates thereto, to Customer, such as third-party manufacturers,
third-party
software providers, cloud-hosting service providers, freight carriers, and credit
card processing
companies, and Ecolab may share certain information with these companies for this
purpose including
information regarding Customer’s use of the Software, Documentation, Products and
Services.
- Data Privacy; Data Security; Privacy Policy.
- Customer shall, in its use of the Software, Documentation, Products and/or Services,
collect,
access, use, store, disclose, dispose of, transfer, transmit to Ecolab and otherwise
process
Personal Data of Customer and its users in accordance with the requirements of all
applicable laws
including, without limitation, applicable data protection laws and regulations and
data privacy
provisions of the Data Processing Agreement. Customer shall have sole responsibility
for
the accuracy, quality, and legality of such Personal Data and the means by which
Customer or any
relevant affiliate of Customer collects, stores, processes and transmits such
personal data. Customer
agrees to indemnify and hold Ecolab and its affiliates harmless from any claim
related to the
foregoing.
- Customer acknowledges and agrees that Ecolab may store, share, process and use
Customer Data for the
purposes defined in these Terms and Conditions. Ecolab may also share such data
globally with its
Affiliates and subsidiaries and within the Ecolab group of companies. If Ecolab is
receiving Customer Data from the European Union, such Customer Data shall be subject
to the Data Processing Agreement.
- Customer represents and warrants that Customer Data will not include any information
deemed to be
sensitive under any law or regulation, including but not limited to health
information, financial
account numbers, or other similarly sensitive personal information. Customer assumes
all risk
arising from use of any such sensitive information with Program, including the risk
of inadvertent
disclosure or unauthorized access or use thereto.
- Customer shall not transmit or upload via Program, or to any Ecolab Software,
Product or Service,
any spam, viruses, worms, trapdoor, backdoor, time-bombs, Trojan horses, or other
harmful, malicious
or disruptive code or components, including, without limitation, in any Customer
Data. If
either Party learns of any inadvertent data disclosure or data breach concerning the
other Party’s
data or systems, that Party shall give prompt notification to the other Party and
the Parties shall
cooperatively establish a data breach notification and remediation plan, in
compliance with
applicable laws, with the responsibility for such notification and remediation plan
being borne
according to the Parties’ respective, proportionate responsibility for the
disclosure or breach;
provided, however, Ecolab’s liability shall be subject to the provisions of Sections
2(i) and 4(a),
(b), (c), (d) and (e) of this Agreement.
- Customer shall have sole responsibility for any security procedures reasonably
required to protect
access to its hardware, systems and Customer Data in connection with its use of
Program and/or the
Software, Documentation, Products and Services. Ecolab will act as though any
electronic communications it receives under Customer’s user names have been sent by
Customer. Ecolab
has the right at any time to terminate or suspend access to any user or to Customer
if Ecolab
believes in good faith that such termination or suspension is necessary to preserve
the security,
integrity, or accessibility of Program or Ecolab’s network.
- Customer Support. Ecolab does not control the transfer of data over
communication
facilities including the Internet, and Program may be subject to limitations, delays and
other problems
inherent in the use of such communications facilities. Ecolab is not responsible for delays,
delivery
failures or other damages resulting from such problems.
- Termination. Upon the effective date of termination of the Agreement,
Ecolab
will immediately cease providing the Program and all usage rights granted to Customer under
the Agreement
will terminate. If the Agreement is terminated, Ecolab shall provide Customer a reasonable
opportunity to remove Customer Data at Customer’s cost; provided, that if Customer fails to
remove such
Customer Data within a reasonable time, not to exceed sixty (60) days following such
termination, then
Ecolab may retain or destroy such Customer Data without liability with respect thereto.
Customer
will assist Ecolab with expediting the retrieval of any Software, Documentation or Products
that remains the
ownership of Ecolab, and Customer will make same available to Ecolab for de-installation and
removal. Returned
Product must be in the same condition as when received by Customer, reasonable and ordinary
wear and tear
excepted. Termination shall not relieve Customer of its obligations under the Agreement with
respect to the payment of all fees and other expenses that have accrued up to and including
the termination
date or that Customer has agreed to pay. Any indemnification, defense and hold harmless
rights
and obligations in the Agreement, and any other right or obligation of the Parties in the
Agreement that, by
its nature, should survive termination or expiration of the Agreement, will survive any
expiration or
termination of the Agreement, including without limitation: Sections 2(d); 2(f); 4(a); 7;
11; 12; 13; 14;
and 15 and the Data Processing Agreement.
- Fees; Terms. Ecolab reserves the right, at any time, to change any fees or
charges for using any services provided on the Service (or to begin charging fees for any
free service),
provided that such changes will not apply to fees or charges paid prior to the time of the
change. There is
currently no fee for use of the Validex tool.
- Ecolab Warranties. EXCEPT TO THE EXTENT OTHERWISE AGREED IN THE AGREEMENT,
THE PROGRAM,
SOFTWARE AND DOCUMENTATION ARE PROVIDED TO CUSTOMER “AS IS” AND “WHERE IS” AND “WITH ALL
FAULTS AND DEFECTS”
WITHOUT WARRANTY OF ANY KIND.PRODUCTS WILL MEET ANY SPECIFICATIONS SET FORTH IN THE
AGREEMENT.
- DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY.
- ECOLAB DOES NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION OF THE PROGRAM,
SOFTWARE, PRODUCTS OR
SERVICES OR THE LIFE OF ANY URL OR THIRD-PARTY WEB SERVICE. THE WARRANTIES IN
ARTICLE 10
ABOVE ARE THE EXCLUSIVE WARRANTIES FROM ECOLAB AND ECOLAB DISCLAIMS ALL OTHER
WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, TITLE, NON-INFRINGEMENT, FITNESS
FOR A PARTICULAR
PURPOSE, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF
PERFORMANCE, USAGE OR
TRADE PRACTICE. ECOLAB PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO
REPRSENTATIONS
OF ANY KIND THAT THE SOFTWARE, DOCUMENTATION, PRODUCT OR SERVICES WILL MEET THE
CUSTOMER’S
REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE OR WORK WITH ANY OTHER
SOFTWARE,
APPLICATIONS, SYSTEMS OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY
PERFORMANCE OR RELIABILITY
STANDARDS OR BE ERROR FREE OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED.
- CUSTOMER USES PROGRAM AT ITS OWN DISCRETION AND RISK. EXCEPT AND ONLY TO THE EXTENT
PROHIBITED
BY APPLICABLE LAW, CUSTOMER WILL BE SOLELY RESPONSIBLE FOR (AND ECOLAB DISCLAIMS)
ANY AND ALL LOSS,
LIABILITY OR DAMAGES RESULTING FROM CUSTOMER’S USE OF THE SOFTWARE, DOCUMENTATION,
PRODUCTS AND
SERVICES INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGES, INCLUDING
WITHOUT
LIMITATION, DAMAGE OR LOSS TO CUSTOMER’S COMPUTER SYSTEMS, SOFTWARE, WATER TREATMENT
SYSTEMS,
HEATING AND COOLING SYSTEMS AND OTHER ASSETS, PROPERTY OR ITEMS AT THE LOCATION.
- UNLESS PROHIBITED OR RESTRICTED BY LAW, ECOLAB’S AND ITS AFFILIATES, INCLUDING ANY
OF ITS OR THEIR
RESPECTIVE LICENSORS’ AND ECOLAB’S CUMULATIVE AGGREGATE LIABILITY ARISING OUT OF OR
IN CONNECTION
WITH THE AGREEMENTSHALL NOT EXCEED THE FEES PAID BY CUSTOMER TO ECOLAB DURING ANY
CALENDAR YEAR.
- UNLESS PROHIBITED OR MODIFIED BY LAW AND EXCEPT FOR GROSS NEGLIGENCE, WILLFUL
MISCONDUCT, AND FRAUD,
NEITHER PARTY, NOR THEIR AFFILIATES OR ANY OF THEIR RESPECTIVE LICENSORS OR ECOLAB,
WILL BE LIABLE
FOR ANY INDIRECT, ECONOMIC, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR
SPECIAL.
- Indemnity.
- Without limiting Customer’s obligations set forth in this Agreement, Customer shall
defend,
indemnify and hold harmless Ecolab and its Affiliates, and their officers,
directors, employees and
representatives, from and against all claims, judgments, damages, liabilities,
actions, demands,
costs, expenses, or losses, including, without limitation, reasonable attorneys’
fees and costs
related thereto (“Claim”), to the extent result from or arising out of, or in
connection with or
related to Customer’s use and/or access of the Program, Software, Deliverables,
Products or Services
or materials or information related thereto. Customer’s obligations under this
Section 11
will not apply to the extent any Claims are the result of Ecolab’s gross negligence
or willful
misconduct. Customer will promptly notify Ecolab in writing of the respective Claim,
and
will permit the Customer to investigate, settle, defend and solely control such
defense or
settlement, provided that such settlement does not impose obligations upon Ecolab.
Ecolab
will reasonably cooperate, at Customer’s cost, in the investigation and defense of
such matters. Ecolab
will have the right, but not the obligation, to be represented by counsel of its own
selection and
at its own sole expense.
- Notwithstanding anything to the contrary herein, Ecolab will have no liability for
any claim based
on (i) Customer Data as provided or made available by Customer; (ii) the
modification of the Program
including Software, Documentation, Products or Services not authorized by Ecolab; or
(iii) the use
of the Program Software, Documentation, Products and/or Services other than in
accordance with the
Agreement.
- Assignment. Customer shall not assign or otherwise transfer any of its
rights,
or delegate or otherwise transfer any of its obligations or performance, under the
Agreement, in each case
whether voluntarily, involuntarily, by operation of law, merger, consolidation,
reorganization or otherwise,
without Ecolab’s prior written consent, which consent Ecolab may give or withhold in its
sole discretion. No
delegation or other transfer will relieve Customer of any of its obligations or performance
under the
Agreement. Ecolab may assign all or part of the Agreement without Customer’s consent.
- Intellectual Property Rights. Customer shall promptly notify Ecolab if
Customer
becomes aware of any infringement of Ecolab’s Intellectual Property Rights in Software,
Documentation,
Products or Services and full cooperate with Ecolab in any legal action taken by Ecolab to
enforce its
Intellectual Property Rights.
- General.
- To the extent any terms or conditions of the Agreement vary from or conflict with
any preexisting
agreement between the Parties, the terms and conditions of the Agreement shall
govern and have
precedence with respect to the matters covered by the Agreement, including without
limitation the
Program Software, Documentation, Products or Services. In the event of a conflict
between
the terms of the Agreement and the General T&C including the Data Processing
Agreement and any
other terms, the terms in the following order shall govern over terms contained in
subsequent
documents: portions of the Agreement that expressly calls out the particular
sections or
provisions in these General T&C that are intended to be amended, shall control
and take
precedence followed by these General T&C, the remainder of the Agreement and the
Data Processing
Agreement and finally any other mutually agreed terms.
- Ecolab is permitted to utilize subcontractors which may include the disclosure to a
subcontractor of
Customer Data, provided that such subcontractor has agreed to reasonable means to
keep confidential
Customer Data.
- Neither Party will incur any liability to the other Party on account of any loss or
damage resulting
from any delay or failure to perform any or all part of the Agreement if such delay
or failure is
caused, in whole or in part, by events or occurrences or causes beyond the
reasonable control and
without negligence of the applicable Party. Such events and occurrences would
include, without
limitation, acts of God, strikes, lock outs, riots, acts of war, earthquakes, fires,
pandemics, and
explosions.
- The Agreement shall in all respects as to its validity, interpretation, construction
and enforcement
be governed by and construed in accordance with the laws of the State of Minnesota
without regard to
the conflicts of laws rules, provisions or statutes of any jurisdiction. In the
event a
dispute arising under the Agreement results in litigation, the non-prevailing Party
shall pay the
court costs and reasonable attorneys’ fees of the prevailing Party. The Parties
agree
that the exclusive jurisdiction for resolution of any disputes arising out of or in
connection with
the execution, performance and/or termination of the Agreement shall be competent
courts in the
State of Minnesota. The parties agree that the U.N. Convention on Contracts for the
International
Sale of Goods will not apply to the Agreement.
- Notice to Ecolab: Any notice or other communication required or permitted hereunder
shall be given
in writing to Ecolab at the address listed in the Agreement, or at such other
addresses as shall be
given by Ecolab to Customer in writing. Such notice shall be deemed to have been
given when (a)
delivered personally, (b) sent via certified mail (return receipt requested) (c)
sent via cable,
telegram, telex, email, telecopier, fax (all with confirmation of receipt), or (d)
by recognized air
courier service. Notice to Customer: Ecolab may provide any notice to Customer using
electronic means, whether through the Program or email. Notices sent by email shall
be
deemed to have been given when Ecolab sends the email and notices sent via the
Program shall be
deemed given when posted.
- The Agreement constitutes the entire understanding between Ecolab and Customer
concerning the
matters addressed in these General T&C and the Agreement, though these terms may
be superseded
by a separate, signed agreement that specifically indicates that it supersedes these
Terms and
Conditions.
- Notwithstanding the provisions of Section 15(a) hereof, the parties agree that the
Agreement
(excluding the Fees for the remainder of the annual subscription) may be modified at
any time by
Ecolab by posting a revised version on the Program portal, or by otherwise notifying
you in
accordance with Section 15(e) above. The modified terms will become effective upon
posting, or, if Ecolab notifies Customer via another method, as stated in such
message. By
continuing to use the Products or Services after the effective date of any
amendments or
modifications to the Agreement, Customer agrees to be bound by the modified terms.
- Customer shall not export or re-export any United States-origin technology or
products received from
Ecolab, or the direct products of that technology or products, in violation of U.S.
export-control
or customs laws or regulations.
- The Agreement may be executed in counterparts or duplicate originals, all of which
are regarded as
one and the same instrument. The Parties consent to use of facsimile, electronic
and/or
digital signatures in the execution of the Agreement, and the same are binding on
the Parties as if
they were original signatures. Facsimile, electronic and digital copies of the
Agreement,
including properly executed PDF versions of the Agreement, are regarded as original
instruments by
the Parties. The General T&C may also be accepted by the Customer by accessing
the
Program or Portal.